Question 1

When will you be able to do the Clean?

Accepted Answer

If a company claims to be able to undertake the cleaning alongside the building work then please avoid them. It is widely considered that final building cleaning is only effective when booked at least 48 hours after the building work is completed to allow the dust to settle. There are also additional safety certification requirements if cleaners are working on what is effectively a construction site.

Question 2

Are Your Specialist Cleaning Products Ecologically Friendly?

Accepted Answer

The vast majority of final builders cleaning companies will use high quality products that are not usually available over the counter, but this is a question that needs asking. Additionally, ensure that the cleaning standards are as ecologically friendly as possible. All reputable companies should be using these products.

Question 3

Are the Company Experienced in Builders Cleaning?

Accepted Answer

Unfortunately, pricing is not always a good indication of quality so ensure that you research the company and look at the customer reviews. If a company does not have these then they are best avoided. Any professional, reputable company should have a completely transparent review system and a quick internet search will usually produce many reviews for you to peruse.  More reputable companies will have reviews from independent third-party sites. Try and avoid reviews that have no association with independent sites as the company may have written the reviews themselves. Unfortunately, it is very easy to add some fictional names and reviews to a ‘Review’ page on a company website and these may not always be totally legitimate.

Question 4

Are the Company and its Cleaners Fully Insured?

Accepted Answer

This is an essential requirement. If this is not immediately apparent from their website or material, then ask the question and if you are still unsure then ask to see a copy of their public liability insurance certificate. Any reputable company would be more than happy to fulfil this request.

Question 5

What Does the Builders Clean Include?

Accepted Answer

Make sure that you know exactly what you are getting for your money and what you are actually getting for the price.
A reputable company should undertake a brief site survey, usually about 10 minutes, to enable them to come up with an accurate, bespoke quotation.

Question 6

Do the After Builders Cleaning Prices Include VAT?

Accepted Answer

Many websites will not include VAT in their pricing and quite often the price that you see is not the price that you may have to pay. If they are registered for VAT, then they should be able to provide a VAT number to check.

Question 7

Do I Need to Provide any Cleaning Materials?

Accepted Answer

The majority of cleaning companies will arrive fully stocked with all the supplies and equipment that they may need. However, be sure to confirm this before you agree to the quotation and book the work.

Question 8

How long should I wait before booking the cleaning after building works?

Accepted Answer

It is recommended to delay booking an after builders cleaning service until at least 48 hours after the builders have finished in your property. This allows plenty of time for the dust to settle.

Question 9

Can I book a cleaning service whilst the builders are still working in my property?

Accepted Answer

Some companies may be more than happy to start on the builders cleans in specific areas of the property while builders are still working on other parts, in order to give you a clean and tidy living area. However, please bear in mind that they will not guarantee that the best results will be achieved from cleaning part way through the build’s completion. If there is more building work or renovation due to be done after the cleaning service, you should consider waiting until the works have been fully completed, in order to achieve the optimal results with the builders cleans.

Question 10

What happens if the cleaners miss something during the builders cleans?

Accepted Answer

Although most professional cleaning company provide an excellent service some of them offer an additional guarantee with their work. This means that if you are unhappy with the service you receive they will reclean the property entirely free of charge. Although this is something that cannot be quantified financially this is something that should be considered when comparing prices.

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